Knowledgebase
Help articles for accounts, billing, licences, and common compiler questions.
Managing Your Account
Your Pyvorin account gives you access to the Portal dashboard, licence management, billing history, and support tickets. Signing inVisit crm.pyvorin.com/login and enter your email and password. Two-factor authentication can be enabled from the security settings. Updating your profileFrom the customer dashboard, go to Profile to update your name, theme preference, and billing address. OrganisationsYou can belong to an organisation that shares billing and licences. Organisation owners and admins can invite members and assign roles. Deleting your accountAccount deletion is available from the Security page. This removes personal data subject to retention policies and may cancel active subscriptions.
Updated 1 month ago
Reset Password
If you forget your password, use the forgot-password link on the sign-in page. Go to crm.pyvorin.com/login.Click Forgot password?.Enter your account email.Click the reset link in the email.Choose a new password. Reset links expire after a short time. If the link expires, request a new one. Contact support if you do not receive the email.
Updated 1 month ago
Update Email
You can change the email address associated with your account from the Profile page. After changing your email, you must confirm the new address before it becomes active. Check your inbox for a confirmation link. Until confirmed, sign-in may require the old address.
Updated 1 month ago
Two-Factor Issues
If you lose access to your two-factor authenticator, use one of the recovery codes you saved when enabling 2FA. Enter a recovery code at the 2FA prompt to sign in. After signing in, disable the old 2FA setup and re-enable it with a new authenticator. If you do not have recovery codes, contact support for account recovery.
Updated 1 month ago
Organisation Invites
Organisation invitations are sent by email. Click the link in the invitation to join. If the link expires, ask the organisation owner or admin to resend the invitation. You can switch between your personal account and organisations from the account switcher in the Portal.
Updated 1 month ago
Profile Not Updating
If profile changes do not save, check that all required fields are filled and that your billing address is valid. Some fields, such as email, require confirmation before they take effect. Clear your browser cache or try a different browser if the page appears stale. Contact support if the issue continues.
Updated 1 month ago