Support Tickets

Support is available to all customers through the Portal.

Opening a ticket

1. Sign in to crm.pyvorin.com.
2. Go to Support and click New Ticket.
3. Choose a category (billing, technical, account, general).
4. Describe the issue and attach any relevant reports.

Information to include

• Output of pyvorin doctor.
• The command you ran or its hash.
• Error codes or fallback reports.
• Your licence key label (not the full key).